Internet & mobile
Getting connected is usually one of the first practical things to sort out after arriving, and Belgium has a handful of providers to choose from for both. The good news is that SIM cards and home internet are both quick to set up, often within a day or two.
This page explains how to get a SIM card, what to look for in a mobile plan, and how home internet works.
Overview
Belgium has a few main network operators, Proximus, Orange, Telenet and Base, along with several budget brands that run on the same networks. Whether you choose prepaid or a contract depends mostly on how long you plan to stay and whether you already have a Belgian bank account.
Getting a SIM card
A SIM card is easy to get and does not always require a bank account.
- Prepaid SIM cards are available at supermarkets, phone shops, and airports, and only need identification to activate.
- Contract SIM cards usually require a Belgian bank account for the direct debit, so many newcomers start with prepaid and switch later.
- Bring your passport or ID when buying a SIM, since registration is required by law.
Choosing a mobile plan
The three main networks are Proximus, Orange, and Base, but several budget brands run on the same infrastructure at lower prices.
- Proximus - the largest network, generally the best coverage, and the most expensive.
- Orange and Base - slightly cheaper, with good coverage in most areas.
- Budget brands such as Mobile Vikings, Scarlet, or Hey! run on the same networks as the operator above them, often at a lower monthly cost.
- Compare data allowance, EU roaming, and contract length before choosing, since these vary significantly between plans.
Home internet
Home internet is usually set up separately from your mobile plan, through a different provider or a bundled package.
- Proximus, Telenet, Orange, and VOO are the main home internet providers, with coverage varying by region.
- In some areas, only one provider has infrastructure in place, so you may not have a real choice. Check which providers are actually available at your address before comparing prices.
- Installation typically takes a few days to two weeks, so arrange this as early as possible after signing a lease.
- Many providers offer bundles combining internet, TV, and a mobile plan at a reduced combined price.
Good to know: if you are only staying short-term or are not sure which provider to choose, a prepaid SIM with a data plan can cover your internet needs temporarily while you arrange something more permanent at home.
Sources
- Proximus
- Belgium.be
- BIPT - Belgian Institute for Postal Services
